Our individual facility volumes range from 25,000 to more than 115,000 annual visits with an average contract volume of 40,000.
Data-Driven Emergency Department Services
With an average patient volume of 40,000 across our client hospitals and over 30 years of experience in emergency departments, ApolloMD offers true expertise in emergency medicine services. ApolloMD recognizes the unique emergency department challenges specific to busier facilities. Our business model reflects that and strives to conquer those challenges by forming collaborative relationships with both the hospitals we serve and our physician partners. By aligning hospital incentives with physicians’ incentives, we are able to increase patient satisfaction, improve flow and strengthen hospital financials.
Our unique approach to emergency department services incorporates the following:
Performance-Based Compensation Structure
ApolloMD’s compensation structure works to create a culture of performance in every partner facility. Our physicians are compensated based on the patients they treat and the procedures they perform. In addition to the volume-based component of compensation, patient satisfaction and objective measures of quality can also be part of the compensation structure, allowing for a model that aligns physician incentives with efficient, quality and compassionate care.
Top Quality Physicians
ApolloMD seeks to provide the highest quality physicians for emergency department services. We work to establish a core group of physicians to live within the community and become truly vested to the hospital. Attracted by top compensation and a high quality of life, ApolloMD physicians are recruited from leading training programs and hospitals throughout the country.
Commitment to Quality and Patient Satisfaction
ApolloMD’s primary commitment is to top quality and patient satisfaction, and our client hospitals reflect this. In 2010, one of our new clients received Press Ganey’s Journey to Excellence Award, which recognizes the largest increase in ED patient satisfaction scores within one quarter. Immediately after partnering with ApolloMD, this facility’s scores jumped from the single digits to the 95th percentile
Operational Resources and Efficiency
ApolloMD believes that for a physician services group to operate most effectively, it is imperative to track and manage account receivables efficiently. This process includes effective documentation, coding and collections techniques. For these reasons, ApolloMD established an in-house billing company. We utilize electronic records to maximize control and efficiency in the billing process, and continually leverage our size and legal expertise to successfully negotiate with managed care providers in order to maximize reimbursement.
Emergency Department Services that Improve Financials
Through efficient business services and smart emergency room staffing, ApolloMD has decreased or eliminated subsidies at each of our partner facilities. When partnering with a facility, ApolloMD can help improve hospital financials in the ED by:
- Utilizing the proprietary ApolloMD Schedule Optimization System that matches demand and capacity, ensuring appropriate coverage for both periods of increased and decreased volumes.
- Capitalizing on ED expenditures by improving patient throughput and allowing for volume growth.
- Monitoring uncompensated care, including reimbursed CT scans, that the hospital would not be able to recover.
- Preventing ambulance diversions and lowering LWBS rates.
- Ensuring appropriate admission rates.
Contact us today to discuss the ways in which a value-based physician services partnership with ApolloMD can optimize efficiency and improve patient satisfaction within your hospital.Learn More