2019 left healthcare at the center of news headlines and policy discussions. Hospital and health systems nationwide enter 2020 with a focus on the age of the consumer, where technology reigns king and healthcare policy changes could drastically transform the industry.

Change is the one thing that remains constant in the healthcare industry. Expectantly, the last decade proved healthcare is one of the most important social and economic issues for the United States. As we enter a new decade, we can expect for this to become even more significant as the industry continues to evolve.