For treatments ranging from a simple suture to a complicated surgical abdomen, every patient wants to receive care from a competent, confident, self-assured health care professional. Those key factors – competence, confidence, and self-assurance – lie at the heart of ApolloMD’s award-winning Advanced Practice Clinician (APC) Advancement Program.

The first thing a physician can do to improve patient satisfaction is become aware of how his or her behavior and moment-to-moment decisions