Healthcare Tech Outlook — a print and digital publication that specializes in enterprise health care technology and expertise — recently profiled ApolloMD’s embrace of technology, data, and customized solutions for its health care partners.

The most meaningful health care awards are those that come from patients. ApolloMD congratulates our own Jesse Ellsworth, MD, an emergency medicine physician at our partner Novant Kernersville Medical Center in Kernersville, NC.

ApolloMD has created the position of Patient Experience (PX) Coordinator in select partner hospital EDs to turn those stressful, difficult ED patient experiences into tolerable, manageable. and even pleasant encounters. The PX Coordinator serves as a liaison between the health care professionals who provide emergency care and the often anxious, injured, or stressed patients in the treatment and waiting rooms

In hospitals everywhere, one medical specialty has been particularly impacted by the long tail of the COVID-19 pandemic: the Emergency Department (ED). Although ambulances are no longer lining up to deliver streams of severely ill patients with COVID-19 to the ED, medical professionals who work inside the ED — and patients who visit the ED for care — continue to feel the brunt.

For years, ApolloMD has pursued a strategy of participating with any insurance plan willing to pay fair and reasonable rates for the care provided by our clinicians.  We recognize the importance of stable and reliable reimbursement and have proactively moved toward establishing the in-network relationships to support that balance.

Juan Class, MSN, ACNP-BC | From the middle of the emergency department, I can hear sirens ringing faintly in the distance. Second-by-second, the ringing grows louder. As I step away from my workstation and look out of the back doors, I see lights flash in the distance. At that moment, I know those lights and sirens are heading this way. Within what feels like mere seconds, a Chattanooga Police Officer

The first thing a physician can do to improve patient satisfaction is become aware of how his or her behavior and moment-to-moment decisions