For customer executives in healthcare, the stakes have never been higher. Modern patients expect more from providers than ever before. Companies that ignore those expectations do so at the risk of potentially existential peril, while those that succeed may gain patients for life.
ApolloMD’s LaDawn Bradley will be speaking on a panel regarding patient-provider communication.
Patient-Provider Communication: Bridging the Gaps
• How can you create a truly empathetic relationship with your patients?
• How can you best communicate during the often short window of an appointment?
• What strategies do you use when specifically communicating outside of appointments?