Improve Customer Service
ApolloMD understands that anesthesia clinicians must satisfy three types of customers: patients, surgeons and hospital administration. ApolloMD physicians and CRNAs are known for their skills in patient and surgeon satisfaction.
Save Time, Money & Resources
Appropriate OR utilization is the key to making room for growth by increasing case volumes. With ApolloMD, anesthesiologists’ incomes increase as case volumes increase. We adjust our staffing dynamically throughout the day to allow for changes that optimize OR utilization. As a result of appropriate scheduling, increased clinician efficiency and minimization of after-hours staffing costs, ApolloMD has improved the bottom line of anesthesia management within each of our partner facilities.
On-time starts are impacted by a multitude of factors. In order to eliminate surgical delays, a thorough pre-op process is necessary along with appropriate scheduling, including the time needed to prepare the patient for surgery the morning of the procedure. At ApolloMD, our anesthesia services professionals aggressively monitor the pre-op process to ensure that all patients are seen by a physician prior to their procedure and all inpatients are seen at least 24-hours before the procedure. We streamline our communication process to minimize any confusion regarding daily assignments. Therefore, our anesthesia clinicians are aware of the details of their cases for the day and can appropriately plan the needed preparation time.
Additionally, ApolloMD’s performance-based compensation model serves as a catalyst in creating a culture where physicians are rewarded based on the patients they see and the procedures they perform, thereby optimizing physician performance. This change in culture permeates throughout the department and improves all surgical processes, including increasing the percentage of on-time starts and turnover times.
The turnover process is integral to the efficiency of the OR and can lead to increases in available OR time, which produces increases in volume. We found success in this area by instituting and leading a Process Improvement Team. On a weekly basis, ApolloMD’s Anesthesia Services team leader, the OR management team and schedulers meet to review the upcoming week’s schedule. Their goal is to ensure the department is operating at peak performance and to enact changes to further promote efficiency.
Improved OR Utilization and Hospital Financials
Efficient OR utilization of anesthesia services is the key to making room for growth by increasing case volumes. Through ApolloMD’s performance-based compensation model, anesthesiologists’ income increases directly as the case volumes increase. In each of our partner facilities, ApolloMD designates a leader to collaborate on a daily basis with the OR manager. Together, the two work to maximize the schedule and improve utilization for each hour. Every individual in our group is motivated to cultivate a true partnership with the hospital to improve efficiency. We adjust our staffing dynamically throughout the day to allow changes that improve OR utilization. As a result of appropriate staffing, increased clinician performance, and minimization of after-hours staffing costs, our partner hospitals experience significant financial improvements.